Shipping, Delivery & Returns
We want your delivery to get to you as safely as possible, therefore we only use tried and trusted delivery companies. We are very happy to announce that in 2020 are offering FREE SHIPPING to UK addresses only. Sadly we do not offer a store pick up service.
Shipping Break Down
FREE SHIPPING TO UK: Orders under the value of £50.00 will be shipped 2nd class 3-5 working days with ROYAL MAIL. Orders over the value of £50.00 are shipped with DPD (tracked) 2-3 working days.
EUROPE: (Belgium, Denmark, Guernsey, Germany, Iceland, Ireland, Finland, France, Spain, Sweden, Switzerland) 1-19 Candle/s = £12, 19+ = £40 Shipped with either ROYAL MAIL OR DPD (tracked)
USA (All States): 1 Candle = £17.99, 2 Candles = £23, 3-8= £37, 9+ may be subject to larger shipping costs, in this case we will contact you before processing order. All USA ordered are shipped with DPD Tracked and will require a signature.
We use Royal Mail, Parcel Force, and DPD to fulfill our delivery requirements. For UK orders you can expect your purchase to be with you within 3-5 working days. Please note Regions Beyond Company does not accept responsibility for items lost/ damaged in the post, any import charges/ fees are again sole responsibility of the customer. By ordering from us you accept and understand these terms and conditions. This does not affect your legal rights.
UK 3-5 Working Days
Everywhere Else 7-11 *Working Days
If you should change your mind about your purchase, then you have 30 days from when you purchase to return your products. You MUST notify us via email to firstname.lastname@example.org, before returning ANY item. Please state in the email:
Reason for returning the item/s
Whether you would like an exchange or refund
Please ensure all items are returned, unused, in their original packaging. If there is any sign of use we will be unable to accept the return.
The customer will pay for return postage and packing.
On receipt of the returned item/s, we will issue a refund within 10 working days. The refund will be made via the original method of payment.
This does not affect your statutory rights.